We regularly maintain servers and services: updates, monitoring, backup checks and interventions. Once a month you get a report on the state of your infrastructure and an up-to-date equipment inventory.
An up-to-date inventory of servers, services and equipment
A monthly report on the state of the infrastructure
A record of every change, with a backup before each
Test restores with a written record
05 · Pitfalls
What usually goes wrong — and how we avoid it.
PITFALL 01
An update at the wrong time
We don’t make changes before or during events critical to you — month-end closing, a delivery, a live event. The window is agreed in advance.
PITFALL 02
A backup nobody has restored
A backup that is never checked is hope, not insurance. Hence daily job monitoring and periodic test restores — with a written record.
PITFALL 03
An inherited, undocumented server
We take over existing systems too: first a no-change review and an inventory, then changes. If a redesign is needed, MIODATA does the design.
What we don’t promiseMonitoring doesn’t prevent every failure — hardware fails regardless. What we promise is that problems show early, that the backup is proven by restores, and that every change is recorded, with a way back.
06 · Example
An example from practice — anonymous.
Creative studio · delivered work
A studio with huge files
Situation
A creative studio works with large files: everyone has access to everything, the archive is scattered, and nobody has proven the backup with a restore.
Approach
A review of the NAS, folder structure and rights — no changes. Then a project structure with per-team access; MIODATA designed the backup architecture, and we monitor it daily.
Resolution
Files are seen by the right people, the archive has order, and the backup is known to restore — a test restore was performed and recorded. We still administer the studio.
Server design and migration (Proxmox, Hyper-V) and backup architecture are MIODATA’s work.MIODATA
07 · Questions
Frequently asked questions.
Do you run updates in the middle of a workday?
No — in an agreed window, and never during events critical to you: month-end closing, a delivery, a live event.
Does it matter who designed the server?
No. We take over existing systems after a no-change review. If a redesign is needed, MIODATA does the design.
What’s in the monthly report?
The state of the systems, what was done, open items and recommendations — in language management can read, with an up-to-date inventory.
Do you also monitor the NAS and backups?
Yes. Monitoring backup jobs and periodic test restores are part of regular maintenance; we also administer the NAS, including access rights.
How fast do you react to an alert?
Response times are defined by contract, per priority. Monitoring alerts come straight to us, so the reaction doesn’t wait for a user report.
We look at your systems — servers, backup, network or the farm — and write a concrete assessment: what’s fragile, what’s slowing you down and what’s worth fixing first. The review changes nothing, and the report stays yours even if we don’t continue.
